# Refund Policy for A4Poster.com
## 1. Overview
At A4Poster.com, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, we offer a straightforward refund policy.
## 2. Eligibility for Refunds
- You may request a refund within *7 days* of receiving your order.
- Items must be in their original condition and packaging to qualify for a refund.
## 3. How to Request a Refund
To initiate a refund, please follow these steps:
1. *Contact Us*: Email our customer support at (our email )with your order number and a brief description of the issue.
2. *Return Instructions*: We will provide you with instructions for returning the item.
## 4. Return Shipping
- Customers are responsible for the cost of return shipping unless the item was received damaged or defective.
- We recommend using a trackable shipping service to ensure that your return is received.
## 5. Processing Refunds
- Once we receive the returned item, we will inspect it to ensure it meets our return criteria.
- Refunds will be processed within *5-7 business days* to the original payment method.
## 6. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within *7 days* of receipt. We will arrange for a replacement or refund at no cost to you.
## 7. Final Note
We value your satisfaction and are here to assist you with any questions regarding our refund policy. Thank you for shopping with A4Poster.com!